Good vs. Bad Affiliate Traffic

Despite our rigorous authentication and acceptance processes for our Affiliate network, we periodically bust Affiliates who are sending bad traffic by various unethical tactics. Just the other day I wrote up some specifics on the Affiliate traffic fraud we find periodically. Well last week Scott was dealing with yet another scammer, and he gave us the same old song and dance when asked to disclose traffic driving methods. Apparently his "trade secrets" had been stolen before, so he wasn't about to explain his unorthodox traffic patterns, lack of any referring URLs, and not a single Affiliate link active on any of the sites configured within his account. So by failing to provide transparency, as per our terms of use for Affiliates, we said bye bye to him.
We know how to make an analysis of web traffic that makes it 99.9% probable that Affiliates are using CPV/PPV Networks to drive traffic, as in this case. We have the secret sauce, and the cheaters don't know what that is. And neither will anyone reading this article...
At any rate, during the vetting this individual didn't seem to understand what we meant by "bad traffic", so Scott spelled it out for him in an email. I thought it was worth posting here to help others understand what we believe to be Good vs. Bad traffic:
We would consider "good" traffic to be (but not limited to):
- Sites that visitors come to naturally or through search results, and then click through affiliate links to merchant sites.
- PPC bidding (not on trademarked terms and that follows our network level and merchant level terms and conditions) on search engines to drive traffic through affiliate links.
- Opt-in email campaigns (not SPAM) that drive traffic through affiliate links.
We consider "bad" traffic to be anything not covered by the above, including (but not limited to):
- The use of browser toolbar/add-ons that trigger content including affiliate links to users and as a result intercept the natural click stream of the user.
- Trademark-term PPC bidding and/or any PPC bidding that violates our network level or merchant level terms and conditions.
- Spamdexing, or any attempt to use black hat SEO methods to game the search engine results.
Pervasive Affiliate Traffic Fraud
How pervasive do you think Affiliate traffic fraud is on the large networks?
I can assure you it's out there, and BIG TIME. Merchants, if a network tells you they have hundreds of thousands of Affiliates you should be scared, not impressed.
I'm damn proud of the job AvantLink is doing to battle Affiliate traffic fraud. For starters, take a look at this article written by our CEO Scott Kalbach: Affiliate Abuse Uncovered in 2009. Keep in mind we're an Affiliate network who does not claim to have "a million plus publishers". That's because...
- We authenticate every application for ownership, and check Affiliate sites against siteadvisor.com and other helpful resources to insure they are above board.
- If the Affiliate doesn't apply with a site that holds value in the form of unique and compelling content and/or services, then we deny. It's that simple. This does NOT exclude the little guys. Show us the goods and you're in!
- We closely monitor any spike in Affiliate traffic and sales, and require full disclosure of traffic driving techniques from Affiliates who fail to send any referrer URLs with clicks. Periodic blank referrers are expected, but not 100% blank referrer data.
Now, if we're finding the crap we find...what is going down in the larger networks who seem to be just fine with letting any and every Affiliate have access so long as they've completed the application?
Mitigating traffic fraud is a constant battle for us as we continue to find perpetrators injecting cookies, spamdexing or otherwise trademark bidding on merchant or brand names. We're committed to a level playing field, despite what that will cost us in terms of immediate revenue.
When busted and questioned about their traffic these Affiliates have packaged responses, as if they were taught how to respond. And they LIE without hesitation. One just told us they were sending traffic via email marketing campaigns exclusively, yet 100% of the clicks came from Internet Explorer. Hmmm...
Unlike some of our competitors, we're proving it with our actions. The long term integrity and sustainability of the cost per sale Affiliate marketing industry is what we're focused on. But unfortunately the companies right now with the most influence in our space are littering the perception and friggin' it up for everyone by looking the other way, or otherwise failing to maintain quality control in the Affiliate traffic moving through their networks.
No company names, but digest this:
Recently a high-profile merchant migrated their Affiliate program to us from a well known and respected network. As you can guess, tons of Affiliates came on board with the migration to continue promoting the merchant...because they crank. So far we've busted several of those Affiliates who migrated with the program on rogue techniques outlined on Scott's article linked to above.
So again, I'll ask: How pervasive do you think Affiliate traffic fraud is on the large networks?
